Privacy Policy

Last updated: January 25, 2025

Introduction

PillPal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Information We Collect

Information You Provide

  • Account Information: Name, email address, and password when you create an account
  • Health Information: Medication names, dosages, schedules, and adherence records
  • Caregiver Information: Contact details for family members you choose to share with

Automatically Collected Information

  • Device information (type, operating system)
  • App usage data and preferences
  • Crash reports and performance data

How We Use Your Information

We use the information we collect to:

  • Provide and maintain the PillPal service
  • Send medication reminders and notifications
  • Enable caregiver sharing features
  • Improve and personalize your experience
  • Respond to your inquiries and support requests
  • Ensure the security and integrity of our services

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With Your Consent: When you choose to share data with caregivers
  • Service Providers: Third parties that help us operate our services (under strict confidentiality agreements)
  • Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of non-essential communications

Children's Privacy

PillPal is not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
[email protected]